FogCreek Copilot - impressed

I was hoping that now I don't have a Windows machine any more that I could wriggle out of IT support duties for the family. Well, Copilot works under Wine on Ubuntu 7.10. Arse. I was wondering about talking my folks through installing a VNC server on their machine, but just tried the Copilot quick free demo, and it all worked. And it's free on the weekend. So I guess that's my IT support position.